Voluntary Enrollment Pended

Missing Information Notice

New York Medicaid Choice

New York State Medicaid Managed Care Enrollment Program
P.O. Box 5081, New York, NY 10274-0792


[Barcode] [Letter Code]
[City], [State], [Zip]

We need more information to help you sign up with a FIDA plan!

Dear [MemberName; B-3]:                                 [MedicaidCIN; B-16]

New York Medicaid Choice got your application to join one of the FIDA plans. Please call us at the phone number below. We need to speak to you so that we can process your application. If you do not call us by [ResponseDate; A-16], your application will NOT be processed.

We need the information shown below:

  • Print Reason text
  • [Reason(s); B-9]
  • If more than 5 reason codes are available, print additional reason codes.
    [Additional Reasons; B-26]

If you need help understanding this letter, if you have questions about differences between various Medicare and Medicaid programs, or if you have questions about your rights, please call the ombudsman office through the Independent Consumer Advocacy Network (ICAN) at the phone number on the last page of this letter.

Thank you,
New York Medicaid Choice


New York Medicaid Choice

For questions about FIDA program and your Medicaid benefits

Call: 1-855-600-3432
TTY users: 1-888-329-1541
A free interpreter: 1-855-600-3432

Monday-Friday, 8:30 am - 8:00 pm
Saturday, 10:00 am - 6:00 pm

The call and the help are free.

Website: www.nymedicaidchoice.com


For questions about your Medicare benefits

Call: 1-800-MEDICARE (1-800-633-4227)
TTY users: 1-877-486-2048

24 hours a day, 7 days a week

The call and the help are free.

Website: www.medicare.gov

Independent Consumer Advocacy Network (ICAN)

For questions about your rights

Call: 1-844-614-8800
TTY users: 711
A free interpreter: 1-844-614-8800

Monday-Friday, 8:00 am - 8:00 pm

The call and the help are free.

Website: www.icannys.org

This is an important document. If you need help to understand it, please call 1-855-600-3432. We can give you an interpreter for free.

Please refer to language sheet for additional information.