Center for Program Development, Implementation, Research and Evaluation (CPDIRE)

Comprised organizationally of the Office of Program Evaluation and Research and the Center for Quality Improvement and Innovation, CPDIRE was established in 2019 and works with programs throughout the AI to:

  • Direct the AIDS Institute Programming Group
  • Evaluate existing AI programs
  • Develop new programming to support ETE and 2020 and beyond initiatives
  • Support internal QI efforts
  • Compete for new grant opportunities 
  • Grow academic partnerships
  • Operate and expand national training centers
  • Disseminate best practice through internal reports, presentations and publications in peer reviewed journals

CPDIRE coordinates research at the AIDS Institute, serving as an internal resource for staff in research design, implementation, analysis, manuscript preparation and human subjects protocol development.  CPDIRE works with researchers and programs to execute research and evaluation prioritized in the AIDS Institute Research Agenda.  CPDIRE works to ensure that AI research Is purposeful and inclusive, (i.e., conducted in cross-unit teams including program and research staff), translates into actionable programming, and is disseminated to broader audiences. 

CPDIRE serves as a liaison to the Center for Collaborative HIV Research in Practice and Policy (CCHRPP).  CCHRPP leverages unique partnerships to expand collaborations to address social justice and public health challenges of persons at risk for or living with HIV and related diseases.  CPDIRE works to advance CCHRPP goals and objectives, including conducting research that translates into policies, programs, and practices; creating academic programs and internships that prepare students for careers in public health; providing continuing education for professionals; hosting seminars and partnering with collaborating institutions to share research that addresses social justice and public health challenges of persons at risk for or living with HIV and related diseases; and establishing thought leadership to see to completion of New York’s aggressive “End the Epidemic” initiatives for HIV and hepatitis C.  


James M. Tesoriero, PhD
Center for Program Development, Implementation,
Research and Evaluation
(518) 474-7238

Office of Program Evaluation and Research

The Office of Program Evaluation and Research (OPER) conducts comprehensive, coordinated, and innovative program evaluation and research in multiple AIDS Institute program areas, with the aim to enhance the quality of HIV/AIDS, STIs, hepatitis C, and opioid overdose prevention services, clinical care, and service delivery systems in New York State.

Working alongside AIDS Institute programs, OPER develops evaluation protocols, implements data collection, performs data analysis, and presents findings for a variety of initiatives and projects.  In addition to examining the extent to which program initiatives are achieving their stated objectives, factors associated with successes and barriers are identified, and recommendations are made to further improve program outcomes.

OPER provides technical assistance to AIDS Institute programs that collect and maintain their own program data. Assistance is provided with grant applications, Institutional Review Board (IRB) applications, evaluation planning, sample selection, development of data collection tools, maintenance of databases, data analysis training, and manuscript development.

OPER produces informational products using a wide variety of existing and prospectively collected data in support of AIDS Institute program planning and policy development. OPER also collects and conducts reviews of scientific and professional literature for AIDS Institute programs. The AIDS Institute Literature Update on the most recent research pertaining to HIV/AIDS, STIs, hepatitis, and drug user health is compiled and distributed to subscribers on a bi-monthly basis.  The AIDS Institute News Brief is published weekly to provide brief abstracts of media reports on HIV/AIDS, STIs, tuberculosis, hepatitis, drug user health, and related subjects.

OPER collaborates with AIDS Institute programs and external partners on presentations for professional conferences and manuscripts for journal publication.


Shu-Yin John Leung, M.A.
Director, Office of Program Evaluation and Research
(518) 402-6814

Center for Quality Improvement and Innovation (CQII)

The New York State Department of Health AIDS Institute is funded by the Health Resources and Services Administration (HRSA) HIV/AIDS Bureau to develop and implement the HRSA Ryan White HIV/AIDS Center for Quality Improvement & Innovation (CQII). CQII serves as a national resource to provide technical assistance to Ryan White HIV/AIDS Program (RWHAP)-funded recipients and subrecipients to measurably strengthen local clinical quality management programs to impact HIV health outcomes. The AIDS Institute was recently funded in July 2020 to manage CQII, which is now housed at the Center for Program Development, Implementation, Research and Evaluation (CPDIRE), after operating the National Quality Center (NQC) since 2004.

CQII provides four levels of technical assistance to RWHAP recipients and subrecipients:

  • Information Dissemination: monthly newsletters, websites, quality improvement publications and guides, exhibits at HIV or quality improvement conferences, annual awards to highlight quality improvement champions
  • Training and Educational Forums: monthly technical assistance webinars, advanced trainings, online quality improvement tutorials, virtual trainings courses across multiple quality improvement competencies
  • Consultation: on/off-site coaching of recipients and subrecipients to advance their clinical quality management programs and improvement efforts
  • Communities of Learning: implementation of national quality improvement collaboratives to address HIV-related public health priorities

On/off-site technical assistance is delivered across the United States through a nationwide network of expert quality improvement coaches. RWHAP recipients or subrecipients request technical assistance using a standardized Technical Assistance Request Form and submit the completed form to HRSA for their review and approval. The provision of technical assistance allows recipients and subrecipients to be in alignment with Policy Clarification Notice #15-02 issued by HRSA in 2015.

CQII implements multiple face-to-face and virtual training opportunities for HIV providers and people with HIV. The CQII Training-of-Trainers (TOT) Program directly assists HIV providers with building training capacity in quality improvement practice. The Training of Quality Leaders (TQL) Program provides participants with the ability to enhance their own expertise in quality management so they can lead their own local quality improvement efforts. The Training on Coaching Basics (TCB) Program aims to close any educational gaps of quality managers and to increase quality improvement competencies by building the quality improvement capacity of quality leaders to coach other HIV providers on quality improvement. In 2021, CQII launched a virtual quality improvement training program, called Learning Lab, comprised of multiple independent Labs categorized by quality improvement proficiency level. Each Lab consists of six 90-minute virtual sessions over three months and uses a case-based learning approach with real-world HIV examples. In addition, CQII provides training opportunities for people with HIV to actively participate in local and regional quality improvement activities and partner with HIV providers to increase meaningful and comprehensive consumer involvement.

In response to the recognition how difficult it can be to find time to learn about quality improvement, CQII has developed the Quality Academy, an online modular learning program on quality improvement topics, accessible 24/7. Myriad of tutorials explain quality improvement principles and methodologies, provide real world examples from other HIV providers, and describe methods for applying this information to your HIV program. The tutorials span the spectrum of quality management proficiency — from novice to expert — and take about 15-20 minutes each to complete.
To foster local communities of learners, CQII launched several cross-state collaboratives, which were modeled on the Institute for Healthcare Improvement’s (IHI) Breakthrough Series. The aims for these initiatives focused on alignment of clinical quality management goals to cooperatively meet the federal legislative mandates and to advance the quality of care for people with HIV within the respective constituencies. Recently, CQII successfully implemented the end+disparities Project Extension for Community Health Outcomes (ECHO) Collaborative to nationally mitigate HIV disparities. This national virtual initiative has been built on the success of past NCQ collaboratives and incorporated the expertise of Project ECHO, housed at the University of New Mexico. The Collaborative has reached 35% of all RWHAP-funded grant recipients that collectively have served 135,000 HIV patients, 1 of every 8 persons with HIV in the United States and demonstrated improved health outcomes and reductions in HIV disparities, moving toward ending the HIV epidemic. The model of utilizing low-cost videoconferencing technologies to create active online communities of learning is well-suited to mitigate other disease-related disparities, nationally and abroad, and will be used by CQII in upcoming collaboratives.

Since 2004, CQII has successfully engaged 91% of all 587 RWHAP recipients; graduated ~1,800 individuals (representing 61% of all recipients) from over 50 three-day QI trainings; provided onsite technical assistance to 40% of recipients; and reached 50% of recipients in collaborative activities.

CQII has recently received funding from the HRSA Global Program Skills Sharing Program to promote the exchange of best practices of RWHAP recipients with those at prioritized PEPFAR-funded countries. CQII staff are currently involved in Uganda by working with 15 HIV ambulatory care programs in three districts and by providing recommendations through in-person site visits. In addition, CQII manages the twice-a-month virtual sessions to further promote bilateral peer exchanges between RWHAP and PEPFAR-funded ambulatory health care facilities.


Clemens M. Steinböck, MBA
Director, Center for Quality Improvement and Innovation (CQII)
(212) 417-4730

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