NYSIIS Help Desk Contact Information

For assistance obtaining a NYSDOH Health Commerce System Account (HCS), contact the Commerce Account Management Unit (CAMU) Help Desk at 1-866-529-1890 or hinhpn@health.ny.gov

CAMU Hours of Operation for account information and passwords – 8:00 a.m. - 4:45 p.m., Monday through Friday.

For assistance in obtaining a NYSIIS user account or if you are experiencing system problems, contact the NYSIIS Help Desk at 1-866-389-0371 or nysiishelpdesk@gainwelltechnologies.com

NYSIIS Help Desk Hours of Operation - 8:00 a.m. to 5:00 p.m., Monday through Friday.

For general program or policy questions, contact NYSIIS staff at (518) 473-2839 or nysiis@health.ny.gov

NYSIIS Program, NYSDOH Hours of Operation – 8:30 a.m. to 4:45 p.m., Monday through Friday.