NYS EMS Examination Information

Welcome to the Bureau of EMS Examination Registration Information page. This page will provide you with the information you need to schedule for the New York State written certification examination.

All NYS examinations are being delivered by computer at computer-based testing centers located throughout the state. EMT and CFR students have the option of Live Remote Proctoring. Either of these options are arranged by the student through our testing vendor, PSI.

For students who have just completed a course,you will automatically receive an exam confirmation email after your end of course date. The chart below will show you when you can expect your exam email. The exam email will be from "PSI/AMP" customer service. Please make sure you double check your Junk/Spam folder in case you do not see it in your Inbox.

Once the student receives the eligibility email from the testing company, they then follow the directions to schedule the examination on the date, time, and location of their choosing.

For students who did not receive an email by the date specified on the chart below, your first step is to talk with your instructor. Please make sure that all your paperwork has been submitted and that the end of course date has passed.

Your next step is to contact PSI directly after creating an account. Just because you did not get the email does not mean you cannot register. Your eligibility went to PSI with the rest of your class. You may contact PSI AFTER you register for an account. In registering, please make sure you have your NYE number which is also your EMT number (ex: NYE123456). If you do not have this, you can receive it from your course instructor.

To register for an account, go to https://schedule.psiexams.com/

Once you have completed those steps, and you are still not able to register for an exam, you must complete and submit the online form which can be found on our forms page.

For students who completed their course late and are now ready to register, please ensure that all your course paperwork has been submitted by your instructor. If it has, then you must complete and submit the online form, which can be found on our forms page.

For students who need a second or third exam,you should contact PSI directly using the same online link you utilized for the first exam.

If you are still having difficulties and have gone through the above steps, please email ems.testingissues@health.ny.gov.

For CLI and CIC Candidates,your exam requests will not be processed unless your completed application and ancillary documents have been received, processed, and approved. You will receive an email one this is done letting you know that you can now schedule your exam.

Important things to remember…

  • Students only have three attempts to pass the exam
  • Your eligibility to take the exam expires one year (365 days) after your end of course date. For most courses that is the third Thursday of the month in which your course ends.
  • From the submission of a test request using the link provided, it can take seven to ten business days for you to be processed and receive your confirmation to schedule your exam.
  • The phone for customer service at PSI is 833-310-6428

    • This chart will help students who just completed their courses to know when they should receive their emails by:

    2023 End of Course Dates Student should receive email by
    January 19th January 31st
    February 16th February 28th
    March 16th March 31st
    April 20th April 28th
    May 18th May 31st
    June 15th June 30th
    July 20th July 31st
    August 17th August 31st
    September 21st September 29th
    October 19th October 31st
    November 16th November 30th
    December 21st January 2nd