Managed Long Term Care (MLTC)

Managed long-term care (MLTC) is a system that streamlines the delivery of long-term services to people who are chronically ill or disabled and who wish to stay in their homes and communities. These services, such as home care or adult day care, are provided through managed long-term care plans that are approved by the New York State Department of Health. The entire array of services to which an enrolled member is entitled can be received through the MLTC plan the member has chosen.

As New York transforms its long-term care system to one that ensures care management for all, enrollment in a MLTC plan may be mandatory or voluntary, depending on individual circumstances.

Enrollment in a MLTC plan is mandatory for those who:

• Are dual eligible (eligible for both Medicaid and Medicare) and over 21 years of age and need community based long-term care services for more than 120 days.
• Reside in the following counties:
  1. Effective 2012-2013 - NYC, Albany, Erie, Monroe, Nassau, Onondaga, Orange, Rockland, Suffolk & Westchester
  2. Effective 2014 - Broome, Cayuga, Chenango, Columbia, Cortland, Delaware, Dutchess, Fulton, Genesee, Greene, Herkimer, Livingston, Madison, Montgomery Niagara, Oneida, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Saratoga, Schenectady Schoharie, Steuben, Sullivan, Tioga, Tompkins, Ulster, Washington, Warren, Wayne, Wyoming
  3. Effective 2015 - Allegany, Cattaraugus, Chautauqua, Chemung, Clinton, Essex, Franklin, Hamilton, Jefferson, Lewis, St. Lawrence, Seneca, Schuyler, Yates

Enrollment in MLTC plan is voluntary for those who:

• Are dual eligible and are 18 through 21 years of age and need community based long term care services for more than 120 days and assessed as nursing home eligible.
• Are non-dual eligible and over 18 years of age and are assessed as nursing home eligible.

To learn more about the migration of long-term care services to a managed care environment, click here for the MRT 90 webpage:

• MRT 90
• Medicaid Redesign Team (MRT) II (ny.gov) (additional MLTC Policies)
• Notice of Proposed Settlement of Class Action Concerning Home Care Services Provided Through Senior Health Partners or Healthfirst CompleteCare 10.02.2018

To learn more about the managed long-term care options available, choosing a plan, covered services and enrollee rights, click here:

• Managed Long Term Care Pamphlet (PDF)

To see a list of available MLTC plans, click here:

• Managed Long-Term Care Plan Directory (XLSX)

To learn how the different MLTC plans rate, click here:

• The Regional MLTC Consumer Guide

• Prevalent Non-English Languages Spoken in New York State

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NYS MLTC Plan Information

Health Plan Specific Member Handbook

• Partial, Medicaid Advantage, MAP (XLSX)

NYS Model Member Handbooks

• Partial Capitation (PDF)
• Medicaid Advantage (Note: This program ended December 31, 2021.)
• Medicaid Advantage Plus (PDF)

NYS Contracted Health Plan Provider Directories

• Partial, Medicaid Advantage, MAP (XLSX)

NYS Contracted Health Plan Ownership and Control Interest Information

• Partial, Medicaid Advantage, MAP (XLSX)

NYS Contracted Health Plan Network Adequacy Standards

• Network Adequacy Standards
• To see if a specific provider participates with a specific managed care organization, please visit here.