Complaints Regarding Funeral Firms or Directors
Should you want to register a complaint regarding a funeral firm or funeral director, complete and submit the form below to:
- New York State Department of Health
Bureau of Funeral Directing
875 Central Avenue
Albany, NY 12206
Please note that the Department can only take formal action if it finds sufficient basis that the funeral firm and/or funeral director has violated Public Health Law and/or its implementing regulations. If the complaint involves a dispute about fees, please be advised that the Department does not have jurisdiction over the fee amount that is charged, only the mandated disclosure of the fee.
Complaints of alleged fraud in pre-need or misappropriation of prepaid monies should be directed to the NYS Attorney General
